Privacy Policy

Introduction
This Privacy Policy sets out how we process personal information when you use our online gaming services. We are committed to protecting your privacy and handling your data responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information we collect
We collect information you provide directly, such as your name, date of birth, email address, postal address, telephone number, and payment details during registration and use of the service. We also collect technical data including IP address, device type, browser information, login times, and details of your gaming activity.

How we use your information
We use your data to verify your identity and age, manage your account, process deposits and withdrawals, provide customer support, prevent fraud, comply with legal and regulatory obligations, and improve our services. Where you have given consent, we may use your information to send you marketing communications about our products and promotions.

Legal basis for processing
We process your personal data because it is necessary for the performance of the contract between us, to comply with legal obligations (including gambling regulations), to protect our legitimate interests (such as fraud prevention and service improvement), or on the basis of your consent where required.

Sharing your information
We may share your data with payment providers, identity verification services, anti-fraud agencies, regulators including the UK Gambling Commission, and our professional advisers. We never sell your personal information to third parties. All third parties we work with are required to protect your data and process it only for the purposes we instruct.

Data security
We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, or damage. This includes encryption of sensitive data in transit and at rest, regular security assessments, and strict access controls.

Your rights
Under UK data protection law you have the right to access, correct, delete, restrict, or object to the processing of your personal data, as well as the right to data portability and to withdraw consent where applicable. You can exercise these rights by contacting our support team.

Retention of data
We keep your personal information only for as long as necessary to fulfil the purposes outlined in this policy, to meet regulatory requirements, or to resolve disputes. After that time, data is securely deleted or anonymised.

Cookies and similar technologies
We use cookies and other tracking technologies to enhance your experience, analyse usage, and deliver personalised content. You can manage cookie preferences through your browser settings or our cookie management tool.

Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the date of the last update.